FAQs

Do you have questions that are not answered below? Please feel free to contact us if you have any further questions.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all forms of major credit cards, as well as PayPal and interact online as forms of payment.

HOW CAN I PURCHASE A GIFT CARD?

Gift cards are available online in either USD or CAD depending on the store you purchase it from. They can only be used in their respective country store. Please note gift cards are also nonrefundable!

HOW DO I TRACK MY ORDER?

Once the package is picked up by the specific courier an email is sent to the email address provided to Toe Drag Hockey. This email will have all the respective details including the Status and location as it moves so you can track your package (This is provided by the respective courier suppliers).

HOW CAN I ORDER CUSTOM TOE DRAG HOCKEY GEAR FOR MY TEAM OR CLUB?

Check out our website or visit your local retailer.

CURRENCY EXCHANGE

All prices listed are in CANADIAN Dollars in CANADA and US dollars for US customers.

CAN TOE DRAG HOCKEY DONATE A PRIZE TO OR SPONSOR AN EVENT?

We get hundreds of requests every year for events, and we try our best to accommodate causes but certainly it depends on the ask and stock availability. We try our best to accommodate when applicable. Any inquiries regarding such a request can be sent to [email address]

HOW CAN I ORDER CUSTOM TOE DRAG HOCKEY GEAR FOR MY TEAM OR CLUB?

Check out our website or visit your local retailer.

HOW DO I MAKE A RETURN/EXCHANGE?

Visit our detailed return policy page

DOES YOUR CLOTHING SHRINK?

Our product is made 100% Cotton, 100% polyester or Poly/cotton blends. With that in mind its important to always read all labels for proper washing instructions. Minimal shrinking can occur on some items.

Custom Uniform and Apparel Warranty

Toe Drag Hockey will warranty all products from Manufacturers defect for 30 days after product delivery to customer. After 30 days it is the discretion of Toe Drag Hockey to warranty a product. It is the discretion of Toe Drag Hockey to repair,replace or refund the cost of an item that is deemed covered by warranty. Any product that is deemed to be improperly treated or misused will not be covered under warranty by Toe Drag Hockey. As hockey is a fast-paced sport played with or without intentional physical contact, on Ice uniforms are not covered from damage caused from contact with boards, sticks, skates or other objects during activities or while being stored unless, Toe Drag Hockey deems that the damage is a result or a manufacturing defect. All request for Warranty or Refund must be made by Contacting Toe Drag Hockey or the Retailer that the item was purchased from with photos of the damaged item. To Prolong the life of your Toe Drag Hockey Jerseys we strongly recommend storing your jersey on a hanger and in a garment bag.

Can’t find the answer you’re looking for? Reach out to our customer support team.